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Service Invoices |
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This window is displayed by clicking Add/Edit Invoice in the Service Appointments window (which is, in turn, accessed from the Customer window).
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| Invoice No |
This is taken from the Engineers invoice pad. The number must be in a range of numbers assigned to the Engineer and not in the Voided Numbers list (see Maintain Engineers). |
| Date | The invoice date - which may or may not be the same as the appointment date. |
| Contract | If service contract has been sold or renewed then it should be selected here. This entry is used for commission calculations. |
| Stock Location |
This is where the stock used for the appointment will be taken from (e.g. van stock). Each Engineer can have a default Stock Location (assigned in Maintain Engineers) which can overriden if required. |
| Charges | The price breakdown for the invoice given to the customer. |
| Payment |
The details of how the customer paid the invoice and how. |
| Parts Used/Sold |
The list of parts used for the appointment. This gives an indication of the retail price of parts used on the appointment. The warranty column can be double-clicked to indicate warranty items with an 'X'. Warranty items are excluded from the parts cost.  Gives access to the Part LookUp window.
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Shows diagnostic information. |
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Saves changes and closes the window. |
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Abandons any changes and closes the window. |
| See Also: |
| Banking Administration |
| Engineer Maintenance |
| Sales Invoice Management |
| Scheduled Payments |
| Service Appointments |
| Service Invoice Management |
A payment schedule can be applied to all or part of the outstanding invoice amount. Clicking this button displays the Scheduled Payments window.